Privacy Policy

At SpiceCraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our meal delivery services.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name, email address, phone number, and mailing address
• Billing information and payment details
• Dietary preferences and allergies
• Account credentials
• Feedback, customer service inquiries, and survey responses

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address, browser type, and operating system
• Pages you view and how you interact with our website
• Referring websites or sources
• Time spent on our website and date/time stamps

We use the information we collect to:

• Process and fulfill your orders
• Manage your account and provide customer support
• Communicate with you about products, services, and promotions
• Improve our website and services
• Personalize your experience and deliver relevant content
• Conduct research and analysis
• Detect, prevent, and address technical issues or fraudulent activities

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and settings
• Targeting cookies: Track your browsing habits to deliver personalized advertising

We may share your personal information with:

• Service providers who perform services on our behalf
• Payment processors to complete transactions
• Delivery partners to fulfill your orders
• Professional advisors, such as lawyers and accountants
• Government authorities when required by law

We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction or deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after we post changes to this Privacy Policy means that you accept those changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: